They need to use another answering service company. Each time I tried calling Quigley Eye Service to check on a referral status, it took me over 19 minutes the first time and 31 minutes the second time... That's a bad reflection that isn't their fault but can be corrected...Other than that, I had the privilege of being referred to Dr Aaron Judd to determine how to treat a tumor that developed on my optic nerve. The discovery of thiswas an unsettling situation; however, upon the moment of meeting Dr Aaron, I felt relief. I could tell that Dr Aaron had investigated my MRI and other test records very thoroughly. He had a game place in place. I had no idea how well Dr Aaron Judd was already rated by his patients until I took the time to write my own positive review of him.If it takes you a while to get an appointment to see him, because he is very well booked, IT IS WORTH THE WAIT. He is enthusiastic, knowledgeable, up to date in his field and one of the most personably connecting doctors I have ever met. I hope it continues... I'm sure it will. Thank you Dr Aaron for just about perfecting your field as you have. Now let's get this taken care of : )