*Note: This will be continually updated with the latest information regarding COVID-19 (CoronaVirus) and The Eye Associates hours.

June 29, 2020 Update

Please read the following information to prepare for your appointment.
• Please only arrive 5 minutes before your appointment time

• Bring your insurance cards, photo ID and medication list

• You should have received an email containing a link to complete your paperwork online. Completing this before your appointment will shorten the time you would spend in the office.

• Please wear a mask during your entire visit. It must cover your mouth and nose.

• We will take your temperature upon arrival.

• Once you have checked-in, you will have the option to wait in your car until your appointment. This will allow for optimal social distancing.

• We are asking that only the patient come in unless there is a need for assistance due to a physical or mental need.

• Lastly, if you or someone you’ve been in contact with recently has been confirmed with COVID-19 please call our office to reschedule your appointment.

We appreciate your time and look forward to seeing you!

 

June 18, 2020

We are continuing to open up services at our practice while enhanced cleaning protocols, practicing social distancing, requiring face masks for staff and patients, and taking everyone’s temperatures. We are also asking that only ‘the patient’ come to the appointment unless there is a need for assistance due to physical or mental needs.

We are so happy to have our patients back and will do everything we can to keep everyone happy and healthy.

If you have any questions, please feel free to reach out to us at 866-865-2020, or you can email me at Marketing@TheEyeAssociates.com and I will try to help you.

______________________________________________________

We are very excited to be open and seeing patients…but as with all businesses, it comes with challenges.

Our main goal is to keep you and our staff safe while trying to get to the new-normal. One of the biggest challenges in doing this is how to manage social distancing. To accomplish that, we are spacing-out patient appointment times, which results in less appointment spots. We know you are frustrated with being rescheduled, perhaps more than once, and/or waiting for an appointment. In an effort to make it more convenient for you, we have brought in extra staff to reach out to you to get you scheduled. We hope you will bear with us and know that we value you as a patient and want to take care of your visual needs.

In an effort to meet the increased demand, we proudly introduce Dr. Henry Bausback and Dr. Joseph Vandenberg. They will be seeing patients in our Sarasota, East Bradenton and West Bradenton locations, and are accepting new patients. Please call 1-866-865-2020 or click here to schedule a comprehensive eye exam with one of these Board Certified Optometric Physicians.

As another safety measure, we are limiting the number of people coming in with the patient for an appointment. Unless there is a physical or mental need to bring a companion to your appointment, we ask that only the patient come into the building for an appointment. This will allow for social distancing and a safer environment for all.

If you have any questions, please feel free to reach out to us at 866-865-2020, or you can email me at Marketing@TheEyeAssociates.com and I will try to help you through this new process.

Our #1 goal is to keep everyone healthy and safe. Thank you for understanding and patience, and working with us to make this happen.

Sincerely,

The Eye Associates

As of Monday, May 4, 2020, we are OPEN.

All eyecare offices and opticals are open 8 am to 5pm…..EXCEPT the Venice Optical. The Venice Optical is only open on Wednesdays from 8 am to 5pm.

Hearing is seeing patients as well.

________________________________________

 

Contact lenses and COVID-19    Click below for more information: https://www.theeyeassociates.com/contact-lenses-and-covid-19/

UPDATE: Monday, March 23rd, 2020

We want to inform our patient family that we will be transitioning to medical eye health appointments. This direction has come from recommendations from the CDC. This means that a patient’s need for an appointment will be evaluated on a case by case basis. Eye surgeries will be performed as needed as well. Eye injections will be continued. We will also temporarily suspend Lasik screenings and Lasik surgeries, as well as all aesthetics services. We will continue to handle medication RX refills, drop ship contact lenses, and deliver glasses via curbside.

If you have an appointment scheduled during the closure, you will be hearing from us soon as our team proactively works to reschedule appointments.

Please remember that urgent care appointments will continue along with our COVID-19 pre-screening guidelines.

Keep in mind that in addition to scheduling urgent eye health needs by calling 1-866-865-2020, you can still schedule future non-urgent appointments for 4 + weeks out by calling or booking online at https://www.theeyeassociates.com/contact/appointment/

We apologize for any inconvenience that this temporary slowdown may cause and want to reassure you that the health and safety of our patients, staff and the greater community are our number one priority. Thank you for being our patient, and we look forward to seeing you soon.

Thursday, March 19, 2020 Update: All of The Eye Associates’ locations are open today. We will be calling everyone with appointments ahead of time to do a phone screening. Entrance to our facilities is limited to our patients and their essential caregivers. We will also have a Screening Specialist at the door who will screen everyone entering. The screening process includes a short questionnaire, and he/she will take a temperature with a non-contact thermometer.  Anyone with 100+ temperature will be asked to see their PCP/local hospital to get tested before returning. Patients will be given the option to wait in their vehicle and called when we are ready to begin the exam. If you are picking up glasses, we would be happy to deliver them curbside to you. NOTE: Some doctors are reviewing their schedules and may reschedule some patients that they feel are non-essential appointments.”

We remain confident in the actions we are taking to safeguard everyone’s health and welfare.


Tuesday, March 17, 2020 Update: All of The Eye Associates’ locations are open and seeing patients. We will be updating you of changes as they occur.

We will be seeing all patients with eye emergencies and eye conditions requiring urgent care (retinal, glaucoma, macular degeneration, eye infections) immediately but will be scheduling non-urgent appointments out 4 weeks.

When you arrive for your appointment, you will be given the option to wait in your vehicle, and we will call you when we are ready to see you.

We ask that only the patient and their caregiver come in for the appointment.

We will be taking patients/caregivers’ temperatures and going over a series of screening questions before your exam. The questions will include your recent travel history, any respiratory symptoms, and COVID-19 contact.

We will not be canceling surgery. If you have surgery scheduled and want to continue with the surgery, please continue with the pre-surgery process. Prior to surgery, we will also be taking temperatures and going over a series of screening questions.

If during our screening process, we find that you have a fever or other indicators for COVID-19, we suggest the following: Contact your Primary Care doctor and ask for guidance.

The Florida Department of Health has also opened a COVID-19 Call Center at 1-866-779-6121. Agents will answer questions Monday through Friday, 8 a.m. to 5 p.m. Questions may also be emailed to covid-19@flhealth.gov. Email responses will be sent during call center hours. Our #1 goal is to protect all of our patients.


Monday, March 16, 2020 Update: It has been the founding principal of The Eye Associates to ensure the health and safety of our patients. In response to recent events regarding COVID-19 (CoronaVirus), we are taking additional precautions to ensure the welfare of our patients.

  • We are pre-screening patients when scheduling appointments. We are scheduling patients 2 – 3 weeks out if they have been exposed to international travel or are experiencing flu-like symptoms. Please note this does not include emergency patients.
  • We have enhanced our sanitation protocol to include more frequent cleanings of door handles, bathrooms, chairs, counters, and common areas.
  • We have posted signage at the entranceway and common areas encouraging patients to reschedule their appointments if experiencing flu-like symptoms.
  • We have installed additional sanitation throughout our facilities.
  • We are temporarily ceasing our cookie and coffee service.

Rest assured, we are taking the necessary steps to ensure the safety of our patients and staff. To learn more about COVID-19, please visit the Centers for Disease Control and Prevention’s website at cdc.gov.


FAQs About Coronavirus (COVID19)

Information provided by CDC on COVID-19:

Potential mitigation activities according to level of community transmission or impact of COVID-19 by setting.

None to Minimal

  • Know where to find local information on COVID-19 and local trends of COVID-19 cases.
  • Know the signs and symptoms of COVID-19 and what to do if symptomatic:
    • Stay home when you are sick
    • Call your health care provider’s office in advance of a visit
    • Limit movement in the community
    • Limit visitors
  • Know what additional measures those at highrisk and who are vulnerable should take.
  • Implement personal protective measures (e.g., stay home when sick, handwashing, respiratory etiquette, clean frequently touched surfaces daily).
  • Create a household plan of action in case of illness in the household or disruption of daily activities due to COVID-19 in the community.
    • Consider 2-week supply of prescription and over the counter medications, food and other essentials. Know how to get food delivered if possible.
    • Establish ways to communicate with others (e.g., family, friends, co-workers).
    • Establish plans to telework, what to do about childcare needs, how to adapt to cancellation of events.
  • Know about emergency operations plans for schools/workplaces of household members.

Minimal to Moderate

  • Continue to monitor local information about COVID-19 in your community.
  • Continue to practice personal protective measures.
  • Continue to put a household plan into action.
  • Individuals at increased risk of severe illness should consider staying at home and avoiding gatherings or other situations of potential exposures, including travel.

Substantial

  • Continue to monitor local information.
  • Continue to practice personal protective measures.
  • Continue to put a household plan into place.
  • All individuals should limit community movement and adapt to disruptions in routine activities (e.g., school and/or work closures) according to guidance from local officials.