From appointment, check-in to service, all staff were fantastic, courteous, professional, thorough, and above all listened to my concerns of my eyes. Dr. Malik is absolutely fantastic, great demeanor, communicative, professionalism, and thorough. (As they say with doctors great bedside manners)Their appointment system and electronic follow-ups are great. They keep you abreast of when your appointment is forthcoming, communicate succinctly. Additionally provide a method for should there is a need for change you can do so.