The waiting room was packed, of course it is Sun City so there were many senior citizens. Some angry some a little out of it. One guy reached over my head to get support from the back of my chair to walk.There were two women in a back room, sales I think giggling, taking selfies, watching tik toks then gossiping. Just close the door man, we all hear and see you. LOLMy appointment was about an hour behind, was late for work had to let my boss know.The intake nurse was a little rude while asking questions. Not that its out of the norm for this area but usually doctors offices are a bit more kind. The front desk was pretty amazing and the dr himself was chill.Amazing experience aside from all that was mentioned (had an eye injury) would have given four stars if they werent so behind.