Dr. Mercandetti has performed two surgeries to remove a growth in my lacrimal sac. In addition to being a skilled surgeon, he has a fantastic ability to completely and understandably explain his diagnosis using props and diagrams. He also has a comforting, easy manner and is very relatable. Jerica, as well as the rest of his staff, are equally competent, professional and caring. I am delighted with the outcome of these surgeries and how I was treated.