My mom is visiting from Massachusetts and the other day she woke up with her right eye swollen. I called The Eye Associates and Jill was wonderful and able to get my mom in to see Dr. Rubin. His staff was very kind and efficient. Dr. Rubin was very professional, knowledgeable, and caring. We received a script for an antibiotic and he went through what mom had for eye drops. She is relieved to know in a week, all should be well. Many thanks for taking good care of mom!
The online check in was easy and very efficient. The large waiting area gave enough social distancing and was comfortable. All the technicians were very professional, nice and friendly. Dr. Camp was great! He was open to all my questions and concerns plus giving me an update on my eyes and of course his suggested prescription. Check out was fast and easy, received my receipt and all other paperwork. Ive been going here for 3years and I will continue making my eye appointments here!
Dr. Han is fantastic, however, waiting over an hour to see him was not. I understand things will be slower due to Covid, however, waiting over an hour seems to suggest to me that they are scheduling too many patients given the staff shortages.
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