The staff is extremely professional and caring from the time you enter the front door until the time you leave. Everyone makes sure you have a clear understanding concerning your visit and explains each step in detail. As a patient for over three years. I have never ever had a bad experience I am treated with the utmost compassion. The doctors are extremely polite and explaines every step in detail and does not rush you out they spend all the time you need. They have taken my utmost care to heart and I can honestly say I am truly truly humbled, grateful and blessed to say I now have regained my 20/20 vision in both eyes after being legally diagnosed as blind they never ever gave up on me and there are not enough words to express my thanks and gratitude to the entire staff and all the Eye Associate offices !!