My 11 year old had an infection in her eye and they were able to get me in the same day. I was VERY impressed by the staff. I was greeted by everyone who passed by me, and the front desk girl was fabulous. I filled out the paperwork on my phone (online) which was GREAT! The front desk girl asked me then how the experience was - were there any problems or anything they needed to be aware of. My daughter saw Dr. Han who did a thorough exam, was able to diagnose the problem and educate us fully on what we needed to do. It was a fantastic experience and we will definitely go back.