Kind and attentive. Smooth and short wait. Knowledgeable and they listen. Uncle is 97 now, and he went through exams peacefully. So very greatful for the kind and patient staff.Joseph Vandenberg, 0D, is wonderful. His exam was great with his verbal explanation of all. He speaks clearly and understandably. He is very kind. All instructions of how and why are clearly explained along with paper instructions to take home.The optometrist was kind and patient. When we left, I knew he was going to be OK. Actually left happy. Thank you all.