From the minute you walk in the door, you're greeted and made to feel like "you belong". Everyone takes care to make sure you're ok & if there's anything you need. Also, everyone is very helpful. The worst feeling is to go to a Doctor & the staff acts like you've interrupted them during a life or death situation....when you only asked a question or needed help. Well.. NOT in this office! Everyone is really, really pleasant to deal with. That is such a nice change in today's crazy world.