Today my son seen Dr. Rubin and the tech Shawn for his first eye appointment - we were so impressed with the time and attention put into finding a technique that would work asmy son was a bit nervous and knows some of the alphabet but sometimes pretends he doesnt. Shawn talked him through each step and was so engaging. My son was able to air draw the letters seen on the screen to show he was able to see them. Dr. Rubin used toys and a finger puppet to help with the assessmentsShawn and I explained that dilating his eyes would burn for a minute and told him to blink through it and my son was comfortable enough at that time to let Shawn do it. he didnt cry or wine or anything, because he knew what to expect. (if youve had your eyes dilated you know this is a big thing)Front desk staff were kind and inviting everyone you pass had a warm smile.All in all the time spent there today was amazing. I was so impressed and relieved with the team and their dedication to my 4 year old!